Celebrating 15 Wonderful Years
Supporting Care Managers
2002 - JewelCode Begins
Lisa Moody meets couple starting Geriatric Care Management business and lends her business management hand to their planning. Sees need for software, starts JewelCode. Juliana is newly born and Cody is 5, the company is named after them.
2002 - Work Ensues
Lisa meets Seattle care managers and buys Forms book from NAPGCM to aid in design of software. Takes son, Cody, rollerskating and builds the workflow, at the rink, while he’s having fun with his friends.
2003 - Beta Work & Product Development Continues
Hard work goes into meeting with care managers and working on product to meet their needs. Single user version of the software is completed in prototype.
2004 - First Regional NAPGCM Conference - Beverly Hills, CA
The first care manager that came to the exhibit table and saw our software prototype, handed me a credit card to purchase. She had just purchased another product but said that we really understood what she needed. Our first official sale! I had to quickly figure out how to accept credit cards.
2004 - 2006 - JewelCode Grows Rapidly
At first conference, many visited and said once I had a multi-user version they would be on board. Four months later we had a multi-user version. Stephanie Swerdlow was our first multi-user client! Happy she is still working with us today!
2007 - 2008 - Growing Very Quickly
Time to bring on more staff to meet the demands, rapid growth, known for our customer service and unending support of care managers needs, continued development and improvement on the software with great customer input!
2008 - 2012 Recession - Ack!
The recession hits all small businesses and everyone is unsure of what will happen. We streamlined our costs, continued our sales, added services, reduced some staff, took on more work, just like every other small business out there. We maintained excellent customer service and were able to continue in business.
2013 - What Recession?
The end of 2012, sales started picking up again and by 2013 we were at pre-recession sales levels. Care management practices were hiring new people to meet the demand and things were rolling again.
2014 - 2015 - Growth Period
Things are booming and new clients are coming in rapidly. We had to hire more staff again and begin our growth plans. Added web and social media services per demand from our clients. We had been quietly doing these services for a client here and there but word got out and more people were asking us for our assistance!
2015 - Shiny New Objects
We started receiving inquiries about how/when we were going to make our software like the new products that were coming on the scene. We have our plan and will stay on track with it. At first we were sad when some clients decided to leave, but they keep returning to us, and so we’re happy again! Welcome back to all of you who have come back to JewelCode! Everyone is welcome to come back, anytime, no explanation required!
2017 - We're Deep in Development
Our number one concern is security. Microsoft has shown us some new tools for security that we think can be trusted to use software online, so we are working closely with them to create a solution for our clients. We will not rush it as it’s not just about HIPAA, it’s about sensitive data that you are storing about your clients and the security is brand new to handle this. We continue to grow with new customers, many of whom are now coming to us after trying other products. We are so excited about the future! We are solid and stable, always here for care managers, never wavering in our support or love for what you do, whether you are our client or not, we are here!